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Superior Technology, Superior People to Ensure an Unsurpassed Level of Service

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NetClaim is backed by system-driven data integrity checks and experienced claim reporting specialists to deliver a program that will exceed your expectations. After all, developing the complex reporting program is the easy part. Accurately executing the program day after day – that is the challenge.

Managing Complexity with Technology

NetClaim is a first-of-its-kind claim intake system with award-winning technology developed by The Network’s team of risk and insurance industry experts to facilitate accurate gathering of information. We have blended years of experience with a broad base of technical expertise and proven industry best practices to produce a unique program for each client.

Advanced 24/7 Contact Center

For reports made via phone, NetClaim combines advanced technology with experienced claim reporting specialists to assure you get the information you need. Expert-agent call routing automatically matches calls with the right claim reporting specialist, based on skills and availability.

Our Employees: A Key Differentiator

Exacting recruiting practices allow us to identify the most skilled claim reporting specialists, and our rigorous training program ensures a high level of expertise starting with the very first claim. Our account management and client services teams are also committed to ensuring an unparalleled level of service in developing and implementing results-driven claim reporting programs.

A Superior Caller Experience

NetClaim delivers a robust set of features designed to enhance the caller experience and ensure scrupulous documentation of every claim. Highly complicated claims? Our specialty. NetClaim’s unique interview scripting feature keeps track of the details, while dynamically guiding the process step-by-step, based on your business rules.

An Outstanding Client Experience

At The Network, we understand that you need a higher standard of service: one built upon advanced technology that is more reliable, more accurate and more capable of handling ever-increasing degrees of complexity. NetClaim combines excellent service with advanced technology and exacting processes to ensure claim processing gets off to the right start.

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Awards & Certifications 2013 GRC 20/20 Technology Innovation Award 2013 TAG Top 40 Innovative Company 2012 IABC Gold Quill Award 2012 MarCom Award We self-certify compliance Safe Harbor Safe Harbor Certification SOC 2 Certification