The ReportLine Difference | Discover the ReportLine Difference
When you choose ReportLine from The Network, you can feel confident you’ve chosen the best. For more than 25 years, we have utilized our award-winning, Web-based applications and contact center to provide critical information to thousands of global clients, including nearly half of the Fortune 500.
An Integrated Approach Drives Results:
Effective Communications
- Award-winning mPower Communications Agency
- Consultative engagement process to maximize results
- Dynamic mix of traditional communication vehicles and customized interactive components to better disperse and reinforce the message about ethics
- Expertise in reaching multinational employee populations
- Full-service communications support including translation and localization services, fulfillment and delivery
A Technology-Driven Hotline Program
- Technologically-advanced contact center offering interviews in 150 languages
- Fully customizable intake channels, accessible 24/7/365
- Industry-leading data security and operational processes
- Integrity checks to assure data accuracy
- 65% actionability index
- Dedicated dissemination and escalation teams
- Siebel-based customer support system
A Global Perspective on Reporting
- Communications customized to effectively reach any global audience
- Careful scrutiny of international regulations and legislation to ensure hotline compliance from country to country
- Reliable access solutions that ensure every stakeholder can report concerns
- Assurance that individuals are greeted in their preferred language
- Reporting in the most common languages in the world, regardless of reporting intake option
Secure Case Management
- Single, centralized database to document all activities, from initial notification to final resolution
- System fully integrated with intake – no software to purchase or maintain
- Highly-customizable
- Built-in task management capabilities
- Easy online access and intuitive design
- Versatile reporting tools for detailed review and analysis
On-Demand Reporting and Analytics
- Instant access to critical reporting information to help track trends and drive improvements
- Largest library of standard reports in the industry
- Intuitive Report Wizard for self-service report authoring
- State-of-the-art filtering and grouping of multiple components
- Dynamic interface that makes your data easy to access, easy to query and easy to analyze
- Ad-hoc reporting for a higher level of customization
Learn more about ReportLine’s advanced technology
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