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Case Management 2.0 - Advantage Edition

The Advantage Edition’s enhanced workflow and reporting capabilities take the flexibility and configuration of your system one step further. Its highly intuitive dashboard still lets you instantly analyze all activity across your organization and act quickly to mitigate risk, but the added workflow functionality sets a new standard for ensuring consistency and thoroughness.  

With the Advantage Edition, you get all of the benefits of the Standard Edition:

  • Industry-first Event Queue lets you track and triage all incidents Maintain detailed information on every allegation within your organization without having to convert each into a case.
  • One-click view of all current, pending and new cases with comprehensive Case Queue Do inline editing and update information in real time, without going into edit mode, from this single, user-friendly work area.
  • Case Detail provides a personal view into the activities of each case View details – including status, risk, priority and due date – edit online or link/download content. See events tied to each case and identify the location or parties involved.
  • Case Diary offers command/control area for investigators Users can enter, view and update notes, create reminders and add tasks without ever leaving the page.
  • Robust administration capabilities put you in control of your data Add, edit or view locations, flag people or groups, create system roles, designate groups as active or inactive – it’s your call, your rules, your system.
     
  • Enhanced information-sharing helps your organization resolve cases faster Simultaneous access to multiple users or groups aids in data collection, communication and real-time decision-making.
     
  • Assurance that your sensitive information will not be compromised Enhanced user access restrictions and the ability to mask data means you provide end-users with only the information they need to do their job.

Plus:

  • Fully configurable dashboard delivers “at-a-glance situational awareness.” Choose from graphical or table views of your information – all your information. You can configure the system to uniquely reflect your operations, your users and your organizational culture.
     
  • Workflows offer a new level of consistency and thoroughness Ensure that no critical steps are left out – no matter how complex the case – by creating your own customized workflows or choosing from a set of best practice workflows, created by industry experts.
  • Powerful reporting and analytics provides greater visibility across your organization Choose from pre-formatted or interactive reports for greater insight into your operations. Printable and exportable, you can share Advantage Edition reports with others in your own organization or benchmark your results against other organizations.

See how the Standard Edition can help.

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