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1-jul-2008  |  PRESS RELEASE

The Network Wins Stevie® Award in 6th Annual American Business AwardsSM

The Network, a technology-based company providing hotline, insurance claim reporting and employee communication services to nearly half the Fortune 500, announced today its recently earned Stevie Award for Interactive Media Professional Education from The 2008 American Business Awards. The Network won for the creation of a hosted Flash module focused on ethics in the workplace. More »

11-mar-2008  |  PRESS RELEASE

The Network, Inc. Announces Senior Management Promotion

The Network, Inc., a leading provider of ethics and compliance hotline programs, risk management, service quality and critical incident reporting for over 25 years, has announced the promotion of top executive, Luis Ramos to the position of Chief Operating Officer. More »

11-mar-2008  |  PRESS RELEASE

The Network, Inc. Announces Senior Management Promotion

The Network, Inc., a leading provider of ethics and compliance hotline programs, risk management, service quality and critical incident reporting for over 25 years, has announced the promotion of top executive, Rick Hollahan to the position of Chief Information Officer. More »

4-mar-2008  |  PRESS RELEASE

The Network, Inc. Announces Reporting System Enhancements

New Ad-hoc Reporting System Delivers Custom Analytics for Improved Data Interpretation

The Network, Inc., the leading provider of ethics and compliance hotline programs, risk management and critical incident reporting for 25 years, today announced its ad-hoc reporting system that will better enable organizations to track and measure trends over time and utilize critical organizational data to drive systemic change. More »

29-feb-2008  |  PRESS RELEASE

The Network, Inc. Launches ServiceQuality – a Customer Experience Management Program

New Program Helps Companies Enhance Customer Experiences Through Trend Analysis and Issue Management

The Network, Inc., the leading provider of ethics and compliance hotline programs, risk management and critical incident reporting for over 25 years, today announced the launch of a new program to help organizations better manage issues at any point in the customer experience process and increase customer satisfaction and retention. More »

17-august-2007  |  St. Louis Review

Archdiocesan Hotline to Nip Financial Fraud

The Archdiocese of St. Louis announced the availability of a fraud hotline provided by The Network. Archbishop Raymond L. Burke notified priests, offices and agencies that the hotline would be available for parishioners and employees to report information and all information will be stored in a central database. Michael Duffy, director of the department of internal audit for the archdiocese said that offering a central hotline was one of the recommendations made by the U.S. bishops in a financial guidelines report earlier in the year.

Duffy also provided examples of potential incidents of misconduct, such as “a parish that doesn’t publish financial information according to archdiocesan policy, cases of fraud within an office or agency or an employee who is not receiving an entitled retirement benefit from his or her employer.”

The hotline will be available for any entities that fall under the auspices of the archdioceses, but not for those run independently, such as private Catholic high schools or Catholic hospitals.

To read the entire article, click here: http://www.stlouisreview.com/article.php?id=13510

June 2007  |  The Fraud Examiner Newsletter

The ACFE Tells How “Hotlines Offer New Insights to Success”

The Fraud Examiner Newsletter discusses the hotline – a long time friend for detecting fraud – and the continued effectiveness of the tool.  Proven valuable by the 2006 Corporate Governance and Compliance Hotline Benchmarking Report, the anonymous hotline prevails over web and face-to-face reporting of illegal and unethical behavior.

The first of its kind report was produced by The Network, CSO Executive Council and the ACFE. Key findings include:

  • 65% of reports warranted an investigation
  • 10% of reports involved corruption or fraud
  • Corrective action was taken in nearly half of all cases
  • In 71% of cases, hotline reports were the first notification of issues
  • Nearly 54% prefer to remain anonymous

Any organization can use the report to help evaluate the health of their organization. Careful evaluation can reveal underlying issues to address in future communications, investigations and direction of the company.

To read the article in its entirety, click here: http://www.acfe.com/newsletters/6-2007-tfe-hotline.asp

4-jun-2007  |  PRESS RELEASE

The Network, Inc. Names Ralston McCracken as Vice President of Sales & Business Development

The Network, Inc., the leading provider of ethics and compliance hotline programs, risk management and critical incident reporting for nearly 25 years, has named Ralston McCracken as its new vice president of sales and business development. Mr. McCracken will be responsible for establishing new relationships with prospects and strategic partners as well as expanding partnerships with The Network's existing customers. More »

23-apr-2007  |  PRESS RELEASE

The Network, Inc. Announces Senior Management Promotions

The Network, Inc., the leading provider of ethics and compliance hotline programs, risk management and critical incident reporting for nearly 25 years, has announced promotions of two top executives. Luis Ramos is now Senior Vice President of Operations and Technology. Gerry Halphen is now Senior Vice President of Strategic Development. More »

15-apr-2007  |  Risk & Insurance

The Network Featured in Risk & Insurance Magazine

The Network was featured in the April 15 issue of Risk & Insurance magazine to explain how anonymous reporting can help the insurance industry reduce loss associated with insurance fraud. The insurance industry typically loses hundreds of millions of dollars each year.

The article, “The Case for Anonymous Hotlines,” covers industry best practices for implementing a successful anonymous reporting program including:

  • 24/7 access to a live trained interviewer
  • Standardized interview process
  • Rapid dissemination and escalation
  • Comprehensive communications campaign
  • Ongoing communication with anonymous reporter

The article referenced a variety of sources including, the Association of Certified Fraud Examiners (ACFE), the American Institute of Certified Public Accountants (AICPA) and National Business Ethics Survey (NBES).

View Full Article »

March 2007  |  Directors Monthly

Taking a Comprehensive Look at “Establishing an Effective Whistleblower Program”

What ingredients are needed to make a whistleblower program truly effective? Brad Preber, CPA, CFE and managing partner of Grant Thornton’s Economic Advisory Services provides this information for Directors Monthly readers:

  1. Consider all stakeholders (whistleblowers, accused, shareholders, auditors, creditors) and their different interests in the program
  2. Set guidelines for each process, from initial notification, through investigation and resolution – including communication of the issues.
  3. Utilize metrics to determine program success

Directors Monthly also highlights findings from the 2006 Corporate Governance and Compliance Hotline Benchmarking Report. The ACFE, The Network and CSO Executive Council produced the report

Download This Article [PDF]

First Quarter  |  Ethics & Compliance Officer Association

The Network Featured in the ECOA 2007 Quarterly Edition

The concept of organizational health was discussed in the first quarter edition of the ECOA Quarterly magazine. The article, “Enhancing Organizational Health Through Benchmarking,” refers to the findings from the 2006 Corporate Governance and Compliance Hotline Benchmarking Report, released in November 2006 by The Network, Inc. the CSO Executive Council and the Association of Certified Fraud Examiners (ACFE) to draw the connection between anonymous reporting programs and assessing the health of an organization. The article discussed highlights of the report and also included practical advice regarding:

  • Reviewing compliance compared to organizational policies
  • Spotting trends in organizational integrity
  • Determining key findings from incident post mortems
  • Comparing activity before and after program implementation/enhancements

The article provides other advice for using benchmarking information to initiate change while also addressing the ongoing issue of a changing workforce environment.

The full article can be seen at www.theecoa.org.
Please note: membership may be required.

19-jan-2007  |  PRESS RELEASE

The Network, Inc. Announces SAS 70 Compliance – Extensive Evaluation Validates Company's Internal Controls

The Network, the leading provider of ethics and compliance hotline programs for nearly 25 years, announced that independent firm Porter, Keadle and Moore (PKM) has conducted a service auditor's review, commonly known as a SAS 70 audit. The review states that The Network, Inc. is SAS 70 Type I compliant as of November, 2006. More »

3-jan-2007  |  Compliance Week

A Glimpse Into How Employees Use Hotlines

The 2006 Corporate Governance and Compliance Hotline Benchmarking Report was the feature of this recent article in Compliance Week magazine. The article discusses the findings from the report, released in November 2006 by The Network, Inc. and CSO Executive Council, that reveal how employees use an anonymous whistleblower hotline. More »

15-dec-2006  |  PRESS RELEASE

Montgomery County, Maryland Announces New Waste and Fraud Hotline

Montgomery County Executive, Isiah Leggett, announced the use of the new Waste and Fraud Hotline within Maryland government operations to support his goal of attaining Greater Government Accountability. The Office of Inspector General (OIG) of Montgomery County will oversee the hotline, which is operated by The Network, Inc. More »

28-nov-2006  |  SignOnSanDiego.com

San Diego school district sets up ethics program

The San Diego Unified School District, which employs 15,800 workers and has an annual budget of more than $1 billion, has hired an ethics officer and activated a fraud hotline. More »

15-nov-2006  |  PRESS RELEASE

The Network, Inc. and CSO Executive Council Announce First-Ever Hotline/Helpline Benchmarking Report

The Network, Inc., the leading provider of ethics and compliance hotline programs for nearly 25 years, and the CSO Executive Council, an international professional membership organization for leading senior security executives, today announced the completion of the 2006 Corporate Governance and Compliance Hotline Benchmarking Report. This is the first ever large-scale hotline study of its kind. More »

October 2006  |  PRESS RELEASE

The Network Featured in SCCE Magazine

In the October 2006 issue of the Society of Corporate Compliance and Ethics (SCCE) magazine, the SCCE featured The Network in the article, "How Effective is Your Hotline? Ten Steps for Building an Effective Hotline." More »

Special Report

Evaluate Organizational Health through Metrics and Benchmarking

Expert Insight from George K. Campbell

Hotlines are a key tool used to monitor and measure the health of an organization. George Campbell wrote: Measures in Corporate Security: A Workbook for Assessing Performance & Demonstrating the Value of Corporate Security Functions. We’ve asked the metrics expert to provide insight into using metrics and benchmarking information to evaluate the effectiveness of compliance programs. More »

28-jun-2006  |  PRESS RELEASE

Midi and The Network, Inc. Enter Global Strategic Alliance

The Network, Inc., a leading provider of ethics hotlines and employee communications, and Midi, a leading, global provider of compliance and ethics solutions, recently announced an alliance that will allow the companies to provide a broader suite of products to their core markets. More »

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