home  

Newsroom

Leading Governance, Risk and Compliance Provider The Network, Inc. Launches Case Management 2.0
Secure Collaboration Platform Manages All GRC Incidents and Mitigates Risk

Norcross, GA – May 26, 2010

The Network, Inc., a leading provider of governance, risk and compliance (GRC) solutions, announced today the release of Case Management 2.0, an on-demand incident management software solution. Case Management 2.0 serves as a central repository to manage all GRC-related incidents, including compliance and ethics, fraud, loss, information risk and security.

Based on feedback representing more than 2,000 clients worldwide, The Network developed Case Management 2.0 to create a system that manages all incidents and investigations; provides a collaborative platform; and uniformly identifies potential risks across all departments over time.

“The speed and accuracy of investigating issues and closing investigations can have a huge financial impact on organizations,” said Luis Ramos, chief executive officer of The Network. “All organizations, whether public or private, benefit from risk detection and deterrence by having robust reporting mechanisms in place while facilitating expedited management of all types of incidents across the enterprise.”

Delivered through an intuitive user interface designed by human factors engineers, Case Management 2.0 is a scalable software as a service (SaaS) solution that provides organizations with enhanced collaboration and security features to better investigate and resolve incidents and mitigate risk. Benefits of the platform include:
  • A highly customizable solution that allows organizations to manage a wide range of incidents;
  • Customized and industry best practice workflows, which were developed by leading industry experts;
  • Rapid case resolution through collaboration between multiple users, including case managers, investigators and external resources;
  • User-customizable dashboards to manage critical data and tasks;
  • Comprehensive audit trails—from allegation to investigation to resolution;
  • Greater data protection and control to ensure sensitive data is not compromised; and
  • Enhanced personalization, including graphics, symbols and naming conventions—all through one-stop views.
According to a recent report by the Open Compliance & Ethics Group (OCEG), 97 percent of respondents believe that GRC technology either has some or significant potential to alert management of problems before they become a crisis. “GRC professionals require systems that generate a ‘single version of truth,’” noted Scott L. Mitchell, chairman and chief executive officer of OCEG, in a recent article. “Ideally, this information should be available on a real-time basis.”

“The definition of risk has changed in recent years,” added Ramos. “In an economic recovery, the ‘near misses’ need to be more closely examined to identify potential risks and spot trends through a holistic case management solution.”

For more information on Case Management 2.0, visit www.tnwinc.com/casemanagement.

About The Network, Inc.
The Network, Inc. is a leading provider of governance, risk and compliance solutions that help organizations mitigate risk and promote organizational compliance. Through the integration of on-demand software and services, The Network helps clients identify, communicate, resolve and mitigate risk issues and incidents. Established more than 25 years ago, The Network serves thousands of organizations in every industry, including nearly 50 percent of the Fortune 500. For more information, visit www.tnwinc.com

 



 

 


Contact Us
Headquarters The Network, Inc.
333 Research Court
Norcross, Georgia 30092
Tel: (800) 253-0453
Sales Inquiries Fill in our Contact Form
(800) 357-5137
Media Relations cindyknezevich@tnwinc.com
(800) 357-5137
Partnering Opportunities info@tnwinc.com
(800) 253-0453
Employment View Current Opportunities
No telephone calls please