Discover the NetClaim Advantage | When you choose NetClaim from The Network, you can feel confident you’ve chosen the best. We offer an exceptional product, an experienced team of professionals and a superior level of service. For more than 25 years, we have utilized our award-winning, Web-based applications and contact center to provide critical information to thousands of global clients, including nearly half of the Fortune 500.
Experience and Expertise:
Customized Solutions
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Completely customizable greetings, scripts and next-step instructions
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Interview questions and dissemination rules built to your exact specifications
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“Right-sizing” of script to minimize repetition and report time while ensuring scrupulous documentation of complicated claims
Maximum Flexibility
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Multiple intake options including phone, fax, e-mail or Internet entry
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Range of coverage options to meet your needs, from 24/7 to after-hours only, weekend or peak-time calling
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Expertise in handling all types of claim reporting including: Workers’ Compensation, Automobile Liability, General Liability, Property, Short and Long Term Disability and Family and Medical Leave Act (FMLA) absences
Industry-Leading Technology
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Expert-agent call routing to automatically match calls with the right claim reporting specialist
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Data synchronization to integrate all types of client data
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Electronic integration of claim data into your system
Real-Time Quality Control
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Consistent execution from initial greeting through report delivery
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Automated, real-time integrity checks that flag potential inconsistencies or missing information during the intake process
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Companion claim feature to automatically pre-fill fields speeds up the reporting of multiple claims
Rapid and Accurate Dissemination of Reports
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Automated dissemination to ensure quick, accurate notification
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System-driven, rules-based escalation
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Full spectrum of dissemination and delivery options including e-mail, fax, U.S. mail and Electronic Data Interchange (EDI)/Service Modeling Language (SML)
Learn more about NetClaim’s advanced technology.
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