THE 'APPLE' of GRC
"The Network has delivered a platform that is fresh, beautiful, and simply elegant for the user, adding interface assets that work to engage employees, while providing administrators and executives with the tools needed to truly manage compliance in a proactive fashion."
– Michael Rasmussen, GRC Analyst
You must educate your employees on how you want them to behave, but you must also be on the look out for failures to uphold your standards of behavior. It’s essential that you have a structure in place so employees can confidently come forward, without fear of retribution, and allow you to capture information about fraudulent, illegal or unethical behavior, so you can investigate it and correct it.
An incident detection solution should contain the following critical components:
- An anonymous, confidential reporting hotline that is 24/7/365, run by a third-party and able to assist callers in multiple languages, is a best practice part of that structure. You should be able to customize the escalation procedures you want in place and the hotline should leverage automated dissemination systems so you get the right information to the right person in the organization for immediate follow-up.
- There are two kinds of web-based forms that should be part of your incident detection structure. First is a form that lets employees anonymously submit issues over the web. The second is a manager form, that lets managers and supervisors document and submit issues they learn of when employees come and talk to them.
- Remember to think about international web reporting, because you should have a way to modify your forms in order to accommodate special requirements and to ensure you are compliant with how you solicit incidents in all geographies in which you operate.
- While it’s critical to have processes in place to reactively capture incidents, it’s just as important to have a way to proactively reach into your organization to uncover issues. Employee surveys and compliance risk assessments let you take the pulse of the organization and provide another way to gather information from your workforce.
The Network and BDO Consulting Release Fourth Quarter 2012 Corporate Fraud Index
The Network and BDO Consulting have released the Corporate Quarterly Fraud Index for the fourth quarter of 2012. Fraud Reporting Percentage (FRP) decreased slightly from the third quarter of 2012, when fraud reporting set a record high, but rose year-over-year. “Unfortunately, fraud and corporate malfeasance continue to threaten the workplace, in terms of revenue, reputation and employee morale,” said Luis Ramos, CEO of The Network....
Set Example, Train Employees To Build Ethical Culture
In a recent Investor's Business Daily article, Luis Ramos, CEO of The Network, says that ethics compliance should not be viewed as a cost without benefit. "The goal isn't just to say you trained your people. It’s to make sure they understand..."